Contact & Customer Service – STL Nepali Shop (Shade The Light)

We’re here to help you create the perfect lighting experience. Whether you have questions about products, orders, or shipping, our customer service team is ready to assist you.

📧 Email Support

• General inquiries: info.stlnepalishop@gmail.com

We respond within 24–48 hours during business days.

💬 Customer Service Hours

• Monday – Friday: 9:00 AM – 6:00 PM

• Saturday – Sunday: Closed

🌏 Shipping & Regional Support

We proudly ship to:

• Nepal: Local courier service with tracking

• Australia: International shipping with tracking

For region-specific inquiries, include your country in your message so we can respond faster.

📦 Order Inquiries

When contacting us about an order, please include:

• Order number

• Email used at checkout

This helps us resolve your request quickly.

📱 Social Media

You can also reach us via:

• Instagram: @stlnepali

• TikTok: @stlnepali

Follow us for product updates, tips, and promotions.

📝 Feedback

We value your feedback!
If you have suggestions, concerns, or comments about our products or service, please reach out — it helps us improve.

Thank you for choosing STL Nepali Shop (Shade The Light). We’re committed to providing an excellent shopping experience from checkout to delivery.