Refund & Return Policy – STL Nepali Shop (Shade The Light)

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

• Item must be unused and in original condition

• Item must be in original packaging

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or usage conditions.

Refunds

Once your return is received and inspected:

• Approved refunds will be processed within 5–7 business days

• Refunds will be issued to your original payment method

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or damaged

Damaged or Defective Items

If your product arrives damaged:

• Contact us within 48 hours

• Provide photos of the issue

We will offer a replacement or refund.

Contact

📧 info.stlnepalishop@gmail.com